Effective Date: 17-06-2026
At RushFirmShop, we are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy below to understand how we process and ship your purchases.
1. Order Processing
- Orders are processed within 1–3 business days after successful payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During festive seasons or promotional events, processing times may be slightly longer.
2. Shipping Coverage
- We currently ship across India.
- International shipping may be available in the future. Customers will be notified when this service becomes available.
3. Estimated Delivery Time
- Metro Cities: 3–5 business days
- Tier 2 & Tier 3 Cities: 5–7 business days
- Remote Locations: 7–10 business days
Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
4. Shipping Charges
- Free Shipping may be available on eligible orders or during promotional campaigns.
- Standard shipping charges, if applicable, will be displayed during checkout before payment.
5. Order Tracking
- Once your order is shipped, you will receive a confirmation email or SMS with tracking details.
- You can use the provided tracking number to monitor your shipment’s status.
6. Delivery Attempts
- Our courier partners will make reasonable attempts to deliver your package.
- If delivery cannot be completed due to an incorrect address or recipient unavailability, additional shipping charges may apply for re-delivery.
7. Address Accuracy
- Customers are responsible for providing complete and accurate shipping information.
- RushFirmShop is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
8. Damaged or Missing Packages
- If your package arrives damaged or appears to have been tampered with, please refuse delivery if possible and contact our customer support immediately.
- If any item is missing from your order, notify us within 48 hours of receiving the package.
9. Delayed Deliveries
While we strive to deliver all orders on time, delays may occur due to:
- Natural disasters or severe weather
- Public holidays or festivals
- Courier service disruptions
- Government restrictions or unforeseen events
We appreciate your patience and understanding in such situations.
10. Contact Us
If you have any questions regarding shipping or your order status, please contact us:
- Email: care@rushfirmshop.com
- Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST
Thank you for shopping with RushFirmShop. We appreciate your trust and look forward to delivering premium fashion to your doorstep.